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The provision of written information on the management of illness: a cluster randomised trial to examine the impact on primary care services and patient empowerment.
Source of recordUK Trials
ISRCTNISRCTN94837505
Date ISRCTN assigned30/09/2004
Local reference number(s)N0096067462
Public titleThe provision of written information on the management of illness: a cluster randomised trial to examine the impact on primary care services and patient empowerment.
Scientific title
AcronymN/A
Disease/condition/study domainNot Applicable: Service delivery
Study hypothesisTo determine the impact of providing written patient information on the frequency, duration and type of patient contact with the primary healthcare team.

To establish the views of both patient and primary care staff on the implications of providing written information in terms of patient empowerment, the patients' level of self care, and the patients' confidence in deciding when to consult a health professional.
Design/methodologyRandomised controlled trial
Research ethics reviewNot provided at time of registration
Countries of trialUnited Kingdom
Participants - inclusion criteriaThe patients to be involved in the study will be randomly selected households from the population of 16,500 patients registered with the Parkbury House Surgery. 800 patients will be invited to participate in each intervention arm, and all occupants of each household will be included (approximately 10% of households.)

Patients under the age of 16 will not be used in the random allocation process, and households in which English is not clearly understood will be excluded as the information to be used in the study is available in English only.
Participants - exclusion criteriaNot provided at time of registration
Patient information material
Anticipated start date01/04/1998
Anticipated end date31/12/2003
Status of trialCompleted
Target number of participantsNot provided at time of registration
InterventionsThe study is a cluster randomised trial. Patients will be allocated to one of the intervention arms or the control arm of the trial by the relevant health professional according to the contents of a prepared unmarked envelope.

Patients in the intervention arms will receive a book describing how to best manage by self care or by contact with a health professional a wide range of common illnesses. Information on supplementary sources of health information will also be available. Those in the control group will receive usual care which may include information or other sources of health information.
Primary outcome measure(s)The primary outcome measures will be the number of contacts (consultations and telephone calls) between the patient and the primary health care team over a one year period. The length of consultation will be logged using data from the computerised appointment system.

Semi-structured interviews mine the usefulness of the self care book from both patient and practice perspectives.
Secondary outcome measure(s)Not provided at time of registration
Sources of fundingHertNet/CRIPACC
Sponsor nameRecord Provided by the NHSTCT Register - 2004 Update - Department of Health (UK)
Sponsor detailsThe Department of Health, Richmond House, 79 Whitehall
London
United Kingdom
SW1A 2NL
Sponsor telephone+44 (0)20 7307 2622
Sponsor emaildhmail@doh.gsi.org.uk
Sponsor websitehttp://www.dh.gov.uk/Home/fs/en
Contact nameDr Amanda Platts
Contact detailsParkbury House Surgery
St Peters Street


St Albans
United Kingdom
AL1 3HD
Contact telephone+44 (0)1727 851589
Contact fax+44 (0)1727 854372
Contact emailamanda.platts@gp-e82060.nhs.uk
More informationFor more up-to-date information please go to the ISRCTN link below.
Link to record in ISRCTN RegisterISRCTN94837505
Date last extracted from ISRCTN register17/04/2008
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