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Patient involvement in improving the evidence base on inpatient care: changing service configuration - the "triage" model
ISRCTN ISRCTN63111827
ClinicalTrials.gov identifier
Public title Patient involvement in improving the evidence base on inpatient care: changing service configuration - the "triage" model
Scientific title
Acronym N/A
Serial number at source N/A
Study hypothesis The aims of this study are to:
1. Explore the effects of different models of triage in terms of their effects on bed use and costs
2. Explore the perceived benefits and costs viewed by service users and staff
3. Identify factors that might guide the development of the most effective and sustainable triage model
Ethics approval Ethics approval received from Bexley and Greenwich NHS Research Ethics Committee on the 27th November 2007 (ref: 07/H0809/49)
Study design Multicentre comparison of two psychiatric inpatient models
Countries of recruitment United Kingdom
Disease/condition/study domain Acutely mentally ill patients
Participants - inclusion criteria All adult psychiatric inpatients aged between 18 and 65 years, either sex.
Participants - exclusion criteria No exclusion criteria
Anticipated start date 01/11/2008
Anticipated end date 31/10/2012
Status of trial Ongoing
Patient information material Not available in web format, please email emese.csipke@iop.kcl.ac.uk to request a patient information sheet
Target number of participants 400
Interventions A comparison of outcomes for staff/patients in these two models of inpatient "triage":

Model 1:
It is a separate ward accepting all inpatient admissions for a maximum of seven days. Stabilisation takes place over three days, the home treatment team is consulted at days three and four and a decision to admit to longer term care or home treatment is made with a resulting discharge or transfer by day seven. This service has a dedicated "triage" consultant.

Model 2:
This consists of a triage system in every ward involving a management round with senior medical input on a daily basis. The home treatment team is managed separately but will liaise with teams in each ward.
Primary outcome measure(s) 1. User perceptions of inpatient services (currently being developed)
2. Staff perceptions of inpatient services (Currently being developed)
3. Clinical service outcomes:
3.1. Readmission rates
3.2. Length of stay and mental health act detention

To be assessed at baseline, month 6, month 12 and month 18.
Secondary outcome measure(s) 1. Client Service Receipt Inventory for Inpatient Care (CSRI-I): to provide details of services which will be linked to costs
2. Nursing care data: frequency of 1:1 nursing, use of agency staff
3. Ward Atmosphere Scale
4. Maslach Burnout Inventory to measure burn out and positive attributes of the work place
5. Routine incident reporting from electronic records
6. Service level data: number of admissions, length of stay, bed occupancy etc.
7. Staff movement: measured as length of stay, number of new staff and their ward origin

To be assessed at baseline, month 6, month 12 and month 18.
Sources of funding National Institute of Health Research (NIHR) (UK) - Programme Grant for Applied Research (PGfAR) (ref: RP-PG-0606-1050)
Trial website
Publications
Contact name Prof  Til  Wykes
  Address Department of Psychology
PO Box 77
Institute of Psychiatry
King's College London
De Crespigny Park
  City/town London
  Zip/Postcode SE5 8AF
  Country United Kingdom
Sponsor Institute of Psychiatry, King's College London (UK)
  Address De Crespigny Park
  City/town London
  Zip/Postcode SE5 8AF
  Country United Kingdom
  Sponsor website: http://www.iop.kcl.ac.uk/
Date applied 10/06/2008
Last edited 24/07/2008
Date ISRCTN assigned 24/07/2008
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