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ISRCTN
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ISRCTN18421278
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ClinicalTrials.gov identifier
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Public title
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The introduction and evaluation of patient-clinician email communication in Merseyside clinical genetics service
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Scientific title
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Acronym
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N/A
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Serial number at source
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N0128162659
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Study hypothesis
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Does email communication have a role in the patient-clinician relationship in clinical genetics? Would patients, who present to the clinical genetics team, use email to communicate with the department?
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Ethics approval
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Not provided at time of registration
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Study design
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Randomised controlled trial
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Countries of recruitment
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United Kingdom
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Disease/condition/study domain
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Email communication in patient-clinician relationship
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Participants - inclusion criteria
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1. Referral to clinical genetics
2. Over 16 yrs of age or the parent/guardian of children under 16 yrs of age
3. With access to email
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Participants - exclusion criteria
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Patients attending for prenatal counselling or predictive testing.
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Anticipated start date
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20/04/2005
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Anticipated end date
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20/10/2006
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Status of trial
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Completed |
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Patient information material
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Target number of participants
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120 participants in total (60 per arm)
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Interventions
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Randomised controlled trial. Intervention group: email address and telephone number. Control group: telephone number only.
Patients will be identified and invited to take part in the study at two separate points in the referral pathway:
1. At the home visit by a genetic counsellor.
2. At the clinic visit by a clinical geneticist and/or Dr Emma McCann.
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Primary outcome measure(s)
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Comparison of "email and telephone" group with "telephone" group only. Is there a difference in the proportions contacting the department? Assess number of contacts per person.
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Secondary outcome measure(s)
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Not provided at time of registration
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Sources of funding
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Liverpool Women's Hospital NHS Trust (UK)
NHS R&D Support Funding (UK)
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Trial website
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Publications
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Contact name
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Dr
Emma
McCann
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Address
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c/o Royal Liverpool Children's Hospital
Eaton Road
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City/town
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Liverpool
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Zip/Postcode
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L12 2AP
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Country
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United Kingdom
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Tel
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+44 (0)151 252 5239
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Fax
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+44 (0)151 252 5951
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Email
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Sponsor
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Record Provided by the NHSTCT Register - 2006 Update - Department of Health
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Address
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The Department of Health, Richmond House, 79 Whitehall
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City/town
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London
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Zip/Postcode
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SW1A 2NL
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Country
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United Kingdom
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Tel
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+44 (0)20 7307 2622
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Email
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dhmail@doh.gsi.org.uk
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Sponsor website:
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http://www.dh.gov.uk/Home/fs/en
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Date applied
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29/09/2006
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Last edited
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09/07/2009
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Date ISRCTN assigned
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29/09/2006
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